HotHong Kong Local Pickup/Collection
Hong Kong Local Pickup & Delivery Rates
* Friendly Reminder:
Personal delivery or self-pickup is available at Kwai Hing MTR Station.
* Doorstep Pickup & Last-Mile Delivery per Box (Bulk Discounts Available for 2+
Boxes)
1. New Rates (Effective July 1, 2026)
Base Rate (First 5 KG): NTD 220
Next 5.01 KG ~ 80 KG: +NTD 36 / KG
Total Weight 81 KG ~ 300 KG:
Flat Rate of NTD 1,600 (Discounted)
Total Weight 301 KG and above: NTD 5 / KG
2. Historical Rates (Prior to July 1, 2026)
Base Rate (First 1 KG): NTD 260
Next 1.01 KG ~ 5 KG: +NTD 80 / KG
Next 5.01 KG ~ 20 KG: +NTD 30 / KG
3. Chargeable Weight Calculation :
* Billing is based on whichever is higher: Actual Gross Weight or
* Volumetric Weight = (Length × Width × Height) ÷ 6,000
4. Size and Weight Limitations per Box
* Maximum Weight: 20 KG per box.
* Maximum Dimensions: The sum of all three sides ($L+W+H$) must be
under 150 cm, and the longest single side must be under 100 cm.
* Note : Shipments exceeding these limitations must be reported to
customer service prior to booking. Additional oversized/overweight
surcharges may apply.
5. Handling Fee Refund Policy :
If the shipper has already prepaid the local logistics/courier fees to the
carrier, a logistics handling fee of NTD 40 will be fully refunded.
6. Out-of-Delivery Area (ODA) Surcharge :
* An additional NTD 60 per box applies to remote or extended areas
(Applicable to both HHA and HHC routes):
* Sai Kung (西貢), Clear Water Bay (清水灣), Shek O (石澳), Stanley (赤柱),
Discovery Bay (愉景灣), Ma Wan (馬灣), Cheung Chau (長洲),
Lamma Island (南丫島), Peng Chau (坪洲), Tung Chung (東涌),Tai O (大澳),
Tong Fuk (塘福), Cheung Sha (長沙), Mui Wo (梅窩),Pui O (貝澳).
Important Notice:
Packaging Requirements for International Pickups
* When arranging a pickup from overseas, we strongly recommend packing
your items in rigid cardboard boxes. Please avoid using soft packaging
or plastic poly mailers, as some national carriers/couriers may strictly refuse
to accept them.
* Soft or loose packaging is highly prone to warping during automated machine
scanning, which can drastically increase the scanned dimensions and lead to
unexpected oversized volumetric weight surcharges.
* If a cardboard box is absolutely unavailable, you must follow these masking
guidelines:
7. Online Tools & Route Codes:
You are welcome to use our [Estimated Shipping Rate Calculator] to check
your costs.
* Select HHA Route:
Hong Kong local doorstep pickup ⮕ Return to HHK Warehouse.
* Select HHC Route:
Hong Kong HKK Warehouse ⮕ Last-mile delivery to all Hong Kong regions.
8. Schedule a Pickup :
To book a service, please fill out the [Create New Local Doorstep Pickup Request] form.
Special Reminder :
- Use heavy-duty packing tape to securely fasten and flatten any protruding
parts that could artificially inflate the package size (such as zippers, loose
straps, or handles).
- Ensure the entire package is tightly wrapped, compact, and has a completely
flat, regular exterior.