HotNew EZWay Regulation 2026/03/01
Advance Notice: New Real-Name Authentication Regulations for Imported Express Shipments
【Important Notice | Upcoming Real-Name Authentication Requirements】
Dear Member,
In accordance with the announcement from the Customs Administration, Ministry of Finance, the "Pre-Appointment System" for imported express goods will be fully implemented starting March 1, 2026.
Under the new regulations, "Real-Name Authentication Related Fees" will be incurred during the customs clearance process (subject to Customs regulations and actual declaration procedures).
Fee Implementation Details
Starting March 1, 2026, Taiwan Customs mandates that all individual import/export parcels must use the EZWAY App for real-name authentication. Trade-Van Information Services Co., Ltd. (the service provider) will charge a processing fee of NT$3.50 for each declared waybill (per box).
Our company will begin collecting this NT$3.50 fee on behalf of customs brokers starting March 9, 2026, which will then be remitted to Trade-Van as required by the mandatory pre-appointment authentication regulations.
Official Explanation
Regarding the fee issue, the Customs Administration clarifies: The "EZ WAY" App was independently developed and maintained by Trade-Van Information Services Co., Ltd. as a value-added service system. This followed the 2018 relaxation of customs regulations, allowing paper-based power of attorney for express simplified declarations to be handled online.
The fee standards for this service are determined through commercial negotiations between Trade-Van and industry operators. The fees are charged to customs brokers, not directly to the general public. There is no truth to media reports suggesting the "entire population is footing the bill."
Summary of Requirements
In compliance with the Real-Name Authentication regulations for imported express shipments:
*All imported parcels must complete real-name authentication and the appointment process via the EZWAY App.
*Customs brokers will handle declarations in accordance with the law.
*The resulting customs service fees will be collected from the recipient by the customs broker according to regulations.
Thank you for your understanding and cooperation.
For more details, please refer to the news link: [Click Here]